Extract data from warranty claim forms
Unstract reads warranty claims, repair orders and proof of purchase, typed, scanned or snapped on a phone in the service bay, and returns checked, structured data to your claims or warranty management system.
SEND TO: ALDER POINT WARRANTY ADMINISTRATORS
photos of bearing + receipt attached — Ray
WC-100 REPAIR ORDER CLAIM (REV 2025/06)
{ "claim_type": "service contract", "contract_number": "SC-2209-61734", "dealer": "Northgate Appliance Service", "model": "FLW-4500S", "serial_number": "7K21B0937", "purchase_date": "03/14/2024", "failure_date": "10/29/2026", "labor_hours": 2.5, "total_claimed": "341.00", "confidence": 0.94}
Trusted by insurance teams around the globe
Every dealer files warranty claims its own way
A claim keyed into the administrator's portal is rare. Most arrive as a repair order printout with a receipt and a few photos stapled behind it.
Repair orders printed from the dealer system, signed and faxed
One failure, filed on the OEM form, the administrator's and the dealer's own
Technician notes by hand, labor hours struck through and rewritten
Claim form, repair order, store receipt and failure photos in one PDF
Monthly claim batches from dealers, each laid out differently
A claims clerk checks every serial number, date and part price by hand, and dealers wait weeks for reimbursement while repeat claims slip through.
Unstract reads each claim and its repair order, checks the product and dates against the contract, and opens the claim in your claims or warranty management system.
From a stapled repair order to a paid warranty claim
Three products, each useful by itself: one reads the claim, one turns it into fields, one runs the claim from intake to decision. Start with the one your warranty team needs first.
Read warranty claim forms and repair orders with the layout intact
Capture the full text of a manufacturer's claim form, a service contract claim or a dealer repair order, printed from a dealer management system, written up by a technician or photographed on the shop floor. Each part number stays on its own line beside its price, the labor hours stay apart from the labor rate, and a ticked coverage box keeps its label.
Pass the text to your own LLM, or make it the first step of a warranty workflow.
Learn more about LLMWhispererTurn every warranty claim form into the same claim record
List the product, failure, parts and labor fields you need, and each claim comes back as one JSON record, whether it came on an OEM form, a service contract claim or a dealer's repair order. Part numbers come out as line items with quantities and prices. A value that breaks a rule, such as labor hours above the published time for the repair, arrives flagged with the reason.
Call it as an API from your dealer portal, run it as an ETL pipeline over the claims mailbox, or make it one step in an orchestrated claims process.
Learn more about Document StudioRun warranty claim processing from intake to decision
Describe your warranty claim intake in plain English and Flow's agents build the workflow. Claims are collected from the dealer portal and the claims inbox, the repair order, receipt and photos are sorted, and each one is read. The contract is checked as active on the failure date with the part covered, and a serial number claimed before is flagged. Simple claims go straight to payment review, complex ones to an adjuster, and the claim opens in your claims or warranty management system. You approve the workflow once, and every claim runs through it the same way.
Name once when a person steps in: coverage in doubt, a fraud flag, an amount above an adjuster's authority, a read that isn't certain. Only those claims stop, sent to an adjuster or the special investigations unit with the reason beside them.
Learn more about FlowExtract warranty claims today. Automate the rest when you're ready.
Start for free reads and extracts your own repair orders now. Automating warranty intake begins with a consultation.
Warranty claims and everything a dealer sends with them
Documents
- Manufacturer warranty claim forms
- Service contract claims
- Extended warranty claim forms
- Dealer repair orders
- Proof of purchase and sales receipts
- Failure and damage photos
- Parts invoices
- Technician service reports
- Product registration cards
- Service contract agreements
- Dealer monthly claim batches
- Return merchandise authorizations
Fields captured
For everyone who files, pays or backs a warranty claim
Service contract claims from hundreds of dealers read into one queue, with coverage and part prices checked before an adjuster looks.
Warranty repair orders across the dealer network in one record, so failure codes by model show up before a recall decision.
Claims filed from the repair order the technician already wrote, without rekeying it into each manufacturer's portal.
Claim files from the administrators you back, read the same way, so loss ratios and repeat serial numbers are visible across programs.
Dealers reimbursed sooner, repeat claims caught earlier
Built for customer records and dealer pricing
A warranty claim names the customer and their home address, ties a serial number to them, and shows the parts prices and labor rates each dealer charges. The same records reveal fraud patterns, such as repeat claims on one serial number, that you do not want outside the claims team.
- Warranty files are encrypted in transit and at rest.
- No claim, repair order or receipt is used to train a model.
- Access set by role, program and dealer group, with every review and correction logged against the claim.
- You choose the retention period, and processed claim files are deleted when it ends.
- Self-hosted deployment is an option for administrators and insurers that keep claim data inside their own environment.
What warranty teams ask before they start
Both, in layers. LLMWhisperer reads the claim form and repair order, Document Studio returns the fields you named as JSON, and Flow runs warranty claim processing around them: intake, coverage checks, routing and the hand-off to your claims or warranty management system.
Yes. LLMWhisperer keeps the layout of the repair order, so each part number stays with its description and price, and labor hours stay separate from the labor rate. Document Studio then turns those lines into line items you can total and check.
You describe the fields once: dealer, customer, model, serial number, purchase and failure dates, parts, labor and totals. Every claim returns in that shape, whichever form the dealer or manufacturer used. Rules on those fields then check coverage, dates and amounts.
Yes. Phone photos taken in the service bay, faxed repair orders and scanned receipts are straightened and cleaned before they are read, and handwritten technician notes are read beside the printed text.
It reads the receipt for the retailer, purchase date, model and price, and checks them against the claim. Failure photos are classified and kept with the claim file so the adjuster sees them beside the repair order.
Each serial number is checked against earlier claims as the claim is read. A serial claimed before, a failure date before the purchase date, or a part already replaced on the same unit stops the claim for review with the earlier claim attached.
Yes, against whatever reference you hold: a labor time guide, a parts price list or the rates agreed with each dealer. A line above the reference arrives flagged with the figure it was compared to.
Yes. Describe the intake and Flow's agents build the workflow. You review and approve it, and from then on every claim follows it the same way, stopping for an adjuster only on the conditions you set.
Unstract is SOC 2, ISO 27001, GDPR and HIPAA compliant. Claim files are encrypted, never used to train models, and kept only as long as you decide. Self-hosted options are available, and the Trust Center has the details.
Extraction can be tried today: start for free and upload a repair order. For the full workflow, a consultation maps your dealer claims, coverage rules and system, and most teams run their first live claims within days.
Bring a month of dealer claims to the consultation
Claim forms, repair orders, receipts and photos, faxed and handwritten ones included. We run them live and show every field, check and flag.