Manufacturing Document Processing

Extract data from maintenance reports

Unstract reads preventive and corrective maintenance reports, technician service sheets, logs and checklists, typed or handwritten, and posts the work done on each asset to your CMMS or ERP.

maintenance-report-msr-26-04418.pdf · technician service reportstructured data
{  "report_number": "MSR-26-04418",  "report_date": "10/27/2026",  "asset_id": "CMP-0217",  "location": "Bay 4 · Line 2",  "maintenance_type": "corrective",  "hours_meter": 18742,  "labour_hours": 3.5,  "technician": "R. Okafor",  "next_pm_due": "12/15/2026",  "supervisor": "D. Przybylski",  "confidence": 0.94}

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What arrives

Technicians write up the job on whatever is at hand

A typed report exported from a service laptop is the rare one. The maintenance office mostly receives paper that spent a shift in a pocket.

A carbon copy with grease marks, photographed on the shop floor

HOURSRUN HRSMETER

Three plants, three names for the same hour meter reading

ASSET IDREADING4.6WITHIN LIMIT?PASSFAIL

A reading struck out and rewritten, and the pass box changed by hand

RPTCHKREQPARTS1 SHUTDOWN · 31 PAGES

Reports, checklists, a request form and parts slips from one shutdown in one scan

PM LOG · 212 ENTRIES · 38 ASSETS

A month of maintenance log entries in one spreadsheet export

A planner retypes each report into the asset history days after the job, so a failing compressor looks healthy in the system until it stops the line.

Unstract reads every report as it comes in, pulls the asset, readings, work done and parts used, checks them against the asset register and maintenance plan, and posts the record to your CMMS or ERP.

Book a consultationFree consultation worth $1,000. Bring a stack of last month's service reports.
How it works

Parse, extract and file maintenance records on one platform

Turn each report into text, the text into an asset record, and the record into an updated maintenance history. Each product works alone; together they close out the paperwork for every job.

Maintenance report OCR

Read every maintenance report with each reading beside its own label

Capture the full text of a technician's service report, a page of a maintenance log or a filled-in checklist, from a scan, a phone photo or a PDF. Maintenance log OCR keeps the layout: a handwritten meter reading stays next to its label, a ticked CORRECTIVE box shows as ticked, and each line of the parts table keeps its part number, description and quantity together.

Pass the text to your own LLM, or make parsing the first step of a maintenance records workflow.

Learn more about LLMWhisperer
REPORT NO.MSR-26-04418ASSET IDCMP-0217TYPECorrectiveHOURS18,742PROBLEMDisch temp 109°CPARTS3 lines, 4 itemsNEXT PM12/15/2026
AI data extraction

Turn maintenance reports into asset records your planners can trust

Define the fields you track for each asset class, and every report comes back in one JSON structure, whatever the form calls the hour meter or the job type. Values are checked as they come out: an asset ID missing from the register, an hour reading lower than the last one logged, or a next PM date that doesn't match the plan arrives flagged with the reason.

Call it as an API from your service app, run it as an ETL pipeline from a scanner folder or shared inbox, or make it one step in a maintenance workflow.

Learn more about Document Studio
asset_idCMP-0217✓hours_meter18742✓maint_typecorrective✓labour_hours3.5✓next_pm_due12/15/2026⚑⚑ plan says 12/08/2026
Agentic process automation

Close out each maintenance report into the asset history

Describe how your team files maintenance reports in plain English, and Flow's agents build the workflow. Reports and checklists are picked up from the scanner or the technicians' inbox, each one is read, the asset and readings are checked against the asset register and the maintenance plan, and the record goes to your CMMS or ERP with any follow-up work orders. You approve the workflow once, and it handles every report the same way.

Choose when a planner steps in: a failed checklist item, an overdue PM, an asset the register doesn't know, a report with no supervisor sign-off. Only those reports wait, with the reason shown. Unstract files the paperwork; your maintenance team still decides what gets repaired and when.

Learn more about Flow
1
Report intakeTechnician reports, checklists and service records, scanned or emailed
2
Read and extractParseEach reading and parts line as text, layout keptExtractAsset, date, work done, parts, findings and next due date
3
CheckAgainst the asset register and maintenance plan; overdue or failed items flagged
4
RecordFiled to the asset history in your CMMS, with follow-up work orders raised

Read your maintenance reports today. Let Flow file them when you're ready.

Start for free to parse and extract your own reports now. Filing them into the asset history automatically begins with a consultation.

Supported documents, processes & fields

Maintenance reports, logs and the forms that travel with a job

Documents

  • Preventive maintenance reports
  • Corrective maintenance reports
  • Technician service reports
  • Field service reports
  • Maintenance logs
  • Maintenance checklists
  • Maintenance request forms
  • Breakdown and failure reports
  • Equipment inspection reports
  • Lubrication records
  • Shutdown and turnaround reports
  • Parts issue slips
  • Equipment history cards
  • Contractor service reports

Fields captured

Report numberReport dateAsset IDAsset descriptionPlant and locationMaintenance typeHours meter readingOdometer or cycle countRequest numberRequested byPriorityDowntime start and end
Who it's for

For the teams that keep plant equipment running

Maintenance managers

Every completed job in the asset history the day it is handed in, with overdue PMs and failed checklist items listed for the morning meeting.

Reliability engineers

Failure codes, readings and parts used captured from every report, so a bearing that fails every six weeks shows up in the data, not in a hunch.

Plant operations teams

Equipment status that matches the floor, so a line isn't scheduled on a machine still waiting for a part.

Field service teams

Service sheets from customer sites read from a phone photo, so the visit is logged before the technician reaches the next call.

Outcomes

Asset histories that keep up with the floor

<3 minfrom report handed in to a checked record in your CMMS or ERP
91%of maintenance reports filed without a planner's correction
54%fewer hours retyping service reports and logs in the first quarter
2×faster from job finished to an up-to-date asset history
We are using [it] to read the pdf to a text file and it works great even with hand written text.
G2Meen SathishCTO, UNISYNC · Reviewed on G2
1 / 3
Security

Asset and failure records stay inside the plant's control

Maintenance reports build up your plant asset registers and failure histories: which machines you run, how often each one breaks and how long the line stops. That record shows a competitor or an attacker where your capacity is weakest.

AICPA SOC 2ISO 27001GDPRHIPAA
  • Encrypted in transit and at rest.
  • Maintenance reports are never used for model training.
  • Access by role, plant and asset group, with every correction and sign-off recorded against the report.
  • You set retention: reports are kept as long as your maintenance and audit rules require, then deleted.
  • Self-hosted deployment for plants that keep equipment and failure data on their own network.
See how plant equipment data is protected in the Trust Center
Questions

What maintenance teams ask before they start

Yes. Document Studio can extract maintenance procedures as they are written on the report: each step the technician performed, the readings taken at each step and the parts fitted. The steps come back as a list in the same JSON record as the asset, date and labour hours.

Send the reports to Unstract from a scanner folder, a shared inbox or an API call. LLMWhisperer reads each one with its layout kept, and Document Studio returns the asset ID, readings, work performed and parts used as JSON for your CMMS or ERP. The planner reviews only the reports that were flagged.

Yes. LLMWhisperer reads ticked and unticked boxes, and handwriting next to printed labels, from scans and phone photos. A reading struck out and rewritten by the technician is read as the corrected value.

Yes. Maintenance request form data extraction returns the requester, asset, location, priority and the problem as described, so a request handed in on paper reaches the planner's queue the same day.

A work order is the instruction to do a job. A maintenance report is the record of the work done on the asset: what was found, what was replaced and the readings afterwards. This page covers the report; when a report calls for further work, Flow can raise the follow-up work order in your CMMS or ERP.

No. Document Studio finds each field by what it means, not by where it sits, so a contractor's service sheet, another plant's checklist or a new revision of your own form gives you the same record.

Yes. Give it the asset register and the PM intervals, and each report is compared as it is read. An unknown asset ID, an hour reading lower than the last one, a missed PM or a failed checklist item is flagged with both values shown.

No. Unstract reads the reports and files the data. Your maintenance and reliability engineers make every repair and replacement decision, and they see each flagged report before it is closed.

Yes. Document Studio deploys an endpoint per document type: POST a report or checklist and get the fields back as JSON. The same extraction also runs as an ETL pipeline from a folder or bucket.

Unstract is SOC 2, ISO 27001, GDPR and HIPAA compliant. Service records stay encrypted in transit and at rest, are never used for training, and are removed when your retention period ends. Plants that keep this data on site can self-host; the Trust Center lists the certifications.

A sample of completed reports, logs and checklists from a few asset types, and an export of your asset register. In a consultation we set up the extraction and the checks around them. To try it today, start for free and upload one report.

Next step

Bring a month of maintenance reports to the consultation

Service reports, logs, checklists and request forms, with an extract of your asset register. We read them in the session and show you the readings, parts and overdue PMs they contain.

Start for freeOr upload one of your own reports and read it today.